Payment terms:

Payment is due on satisfactory completion. – payment methods accepted are via card, cash or BACS transfer.

Call out fee £40 (this isn’t charged if a repairs, service or inspection is carried out)

Repair £75

Service £50

Service and repair £95

Gas safety inspection from £40 for one appliance, £48 for two, £58 for three and £68 for 4 appliances

Warranty of parts:

All electrical parts have 12 months warranty for manufacturing faults and not caused by water damage , fire or misuse.

Any parts that are in contact with water will have a warranty of 28 days, however, this does not affect your statutory rights to seek remedy after the 28 days.

Complaints Procedure

In the unlikely event of there being a complaint. In the first instant please call Dave Allum on 07807776411 or 07807776411. And we can easily find a way to deal with your dispute. If the problem hasn’t been solved and you are not satisfied please send a email to boilers.birmingham@yahoo.com so you have proof in writing of your dispute.